Preventing Locksmith Scams: Pop-A-Lock Launches Real-Time GPS App To Ensure Customer Security

In an effort to provide greater service to customers and prevent the growing threat of locksmith scams, Pop-A-Lock has announced the launch of the Pop-A-Lock Customer Connect app. This app is designed with the customer in mind and enhances the Pop-A-Lock experience for clients, ensuring their safety by identifying their technician and providing peace of mind.

Due to the national epidemic of security and locksmith scammers, Pop-A-Lock addressed the issue by creating this free application available on Google Play for Androids and the Apple Store for iPhone users. More information about the application can be found at:


Features and Benefits of the App

  1. Real Time GPS reporting of the Tech who is coming to service you.
  2. Electronic Estimated Arrival Time Countdown.
  3. Picture of the Vehicle they will be arriving in.
  4. Picture of the Technician who will be performing the service.
  5. Quality assurance survey to give feedback on your service.
  6. Social Media connector so you can tell people how great the service was.

“This new technology will help provide our customers with the piece of mind that the person pulling up to service their security needs is indeed a Pop-A-Lock technician that has been background checked, is in uniform and expertly trained,” said Don Marks, CEO of Pop-A-Lock and SystemsForward America. “Unfortunately, many customers in need of locksmith services call a company from the Yellow Pages only to find that when the ‘supposed’ technician arrives on the scene, the customer is scammed or –even worse- robbed.”

“By utilizing this new technology from Pop-A-Lock, customers will never have to question where their technician is or when he or she will be there,” said Robert Reynolds, Chief Operating Officer of Pop-A-Lock.  “By providing a picture of the technician and the fleet vehicle they are operating the customer can be sure who is servicing them.  Safety and security for our customers is Pop-A-Lock’s number one goal.”

Pop-A-Lock is the country’s largest group of locksmiths providing 24–hour locksmith service across the country. If you need a trustworthy locksmith here in Jacksonville, Florida, please don’t hesitate to call us at 904-246-4590!

Pop-A-Lock Releases New Android Locksmith App

Pop-A-Lock recently announced the release of the free locksmith app for Android. While the iPhone app has been available for a while now, the Android app was just released in Google Play Store. Using this app in an emergency, Pop-A-Lock will know exactly where you are and what your emergency is.

pal locksmith app
Pop-A-Lock Locksmith App for Android and iPhone

The app was specifically developed to locate your exact latitude and longitudinal position, and to send the coordinates to the closest Pop-A-Lock technician near you. The Pop-A-Lock technician will unlock your car, make duplicate dealer keys for your car, or whatever else you need – even offering commercial and residential lockout services.

How the Pop-A-Lock Locksmith App Works

Inside the locksmith app, press the start button and you will fill out a quick request form for service. This description will let the technician know what type of emergency you have. If you prefer to speak to a technician directly, you can ‘Press To Talk’.  Using this app will provide a simple way for a Pop-A-Lock technician to meet your needs faster and with greater precision.

jacksonville locksmith app
Get Help in 3 Easy Steps with PAL’s locksmith app

What to Expect After Using the Locksmith App

The technician and/or locksmith that will arrive to aid you will be in a clearly marked vehicle and in a Pop-A-Lock uniform – there will be no questions as to who a customer is dealing with. All technicians and locksmiths are drug tested and background checks are performed to ensure the safety and peace of mind of all customers.

Download the app here:



Pop-A-Lock is known throughout the United States to provide professional locksmith services for automotive, commercial, and residential needs.  Pop-A-Lock is also known for providing free car door unlocking whenever a child is locked inside a vehicle.

For more information about Pop-A-Lock Jacksonville and our services, visit We’re also on Facebook and Twitter!