The Better Business Bureau Recommends This Before Hiring a Locksmith

With the rise of locksmith scams, the Better Business Bureau suggests a few tips in order to find a reputable locksmith in your area.

Here are some things the BBB recommends you can do before hiring a locksmith:

Call the business. If the business answers the phone using a generic name like “locksmith services,” be leery. Ask for the legal name. If the person cannot give it, move on. Go with a company with a specific business name.

Get an estimate that includes all labor and the replacement parts for the lock. Reputable locksmiths will be able to give you an estimate over the phone. Ask about additional fees such as charges for overnight service calls or charges for mileage. If the locksmith gets there and price increases, don’t let them work on your car and don’t sign a blank document authorizing work.

Check credentials to make sure the locksmith is insured so you will be covered in case the repair leads to damages. Ask the locksmith for ID, a business card and a locksmith license. Check if the business name and logo on their business cards match the name and logo on the invoice and vehicle. A reputable locksmith also will request to see your identification to make sure it’s actually your property they are doing work on.

With these tips, you’ll be well on your way to finding the right locksmith for you. In any case, we at Pop-A-Lock Jacksonville are here for you 24 hours a day, 7 days a week! You can reach us by phone at 904-246-4590 any time you need us.