Posts Tagged ‘customer compliment’


Great Customer Testimonial

Tuesday, November 18th, 2014

Pop-A-Lock Jacksonville,

I just wanted to take the time to personally  thank and commend your employee: Anthony for the outstanding service and assistance that he provided us in the 1900 block of Jammes Road on the Westside of Jacksonville.

Anthony responded in a timely manner and was eager & zealous to assist us in our unfortunate endeavor. Without hesitation or delay he retrieved his tools and subsequently opened up  the  car for us without incident.  His assistance enabled us to gain access to the locked vehicle, therefore enabling us to be able to continue on with our investigational efforts without any further delay or hesitation.

After completing his task,  Anthony would not accept any gifts , gratuities, or payment for the services rendered. Anthony was polite, courteous, professional, and a stellar example of  surpassing the kind of service that is to be expected from Pop-A-Lock employees/representatives.

Again, we greatly appreciate Anthony’s assistance, and wanted to make you aware of the spectacular service he provided us on Work Order # 667521.

Strength & Honor,

Senior Trooper Joshua A.M.
Criminal Interdiction Unit – Felony Officer
Northern Region Special Response Team- Operator
Florida Highway Patrol – Troop G

Customer Compliment

Wednesday, October 29th, 2014

We love hearing from our customers. Here’s a great customer compliment we recently received.

Mike G, called in to say ‘Thanks!’ to tech Anthony and dispatcher Mary for the help in getting his running car unlocked, which had his 2-year-old child inside. Mike said it only took Anthony 10 to 15 minutes to get there, and he was awesome.

We’re happy your child is safe, Mike! And we’re always happy to help!